Contact Us
Address
B/402, Happy-Home, Vaishali nagar, Jogeshwari (W), Mumbai-400102, Maharashtra, India.
+91-8828337995
support@fkconsumers.com
Frequently Asked Questions
Brand Related Questions
How to pronounce Rozvaan?
The correct way to pronounce is Roz-Vaan.
What does Rozvaan name means?
Rozvaan blends Persian and Hindi roots. In Persian, Roz means “daylight” and Vaan means “filled with” whereas, In Hindi, Roz means “daily” and Vaan means “types”
Together, Rozvaan stands for daily brightness, everyday variety, and the joy of good food. For us, it’s more than a name it’s a promise: - bringing the light of nature, rich flavours, and daily delight for your everyday meals.
Why choose Rozvaan products?
Because every blend of spice, shines with brightness. At Rozvaan, our spice mixes are more than ingredients they’re flavour-rich, aromatic, and visually vibrant creations that transform everyday cooking. Crafted with authenticity and refined for modern tastes, Rozvaan delivers daily joy, bold flavours, and the radiant goodness of food.
Where is Rozvaan originates from?
Rozvaan originates from Mumbai, Maharashtra, India.
Who is the parent company of Rozvaan?
The name of the parent company is FK Consumers.
What is the tagline of Rozvaan?
The tagline of Rozvaan is “Har Din Ka Swaad, Rozvaan Ke Saath”
Product Related Questions
How should I store Rozvaan Products?
Keep Rozvaan products in a cool, dry place (18°C–24°C). Always store them in their original airtight pouches or boxes as it has the zip-lock seal which maintains in the freshness and protects the products against moisture, insects, and heat. That way, every time you open it, the flavour tastes as vibrant and fresh as day one.
Is Rozvaan product’s suitable for vegetarians?
Yes, all our Rozvaan products are vegetarian friendly. However, please check the product label at the back of the packaging for specific details.
Are there any allergens in your Rozvaan products?
For complete and accurate allergen information, please read the product label, the nutritional information and related details on the back of the packaging or on the website images carefully.
Ordering / Shipping / Return Questions
How do I check the status of my order?
You can tap on, My Account section on the website, click on Orders and click on Your Recent Order to get the status of your order placed with us.
How do I know if my order is confirmed?
You will receive an email and sms confirmation once your order is placed, followed by timely updates at every stage until final delivery.
How can I inquire about bulk order pricing and availability?
For bulk orders, simply fill out the inquiry form in the Bulk Order section of our website, or email your requirements directly to support@fkconsumers.com. Our sales team will get back to you promptly with pricing and availability details.
Can I place an order to be shipped outside of India?
Currently, our services are only limited to regions of India but soon will let you know when will start to cater international orders.
When will my order dispatches and gets delivered?
Orders are usually dispatched within 24 to 48 hours of being placed. Delivery typically takes 1–7 days after dispatch, depending on our logistics partners. Please note that deliveries generally do not occur on Sundays. In rare cases, delays may happen due to natural calamities, public holidays, strikes, or other unforeseen circumstances.
How long will it take for my order to reach me?
We treat each order as a priority and aim to dispatch your order as soon as possible. Please note the delivery time may vary depending upon your order, logistics partner availability and the delivery location.
Can I modify / cancel my order?
Orders can be cancelled by the consumer at any point of time prior to dispatch basically within 24 hours. Post dispatch order can’t be cancelled. However, once an order has been successfully placed, modifications including changes of the delivery address, payment method, or order quantity will not be accommodated. To make any changes, the existing order must be cancelled, and a fresh new order needs to be placed, provided the order status has not been changed to Dispatched/Shipped.
What should I do if my order is delayed?
In the event that your order is delayed or cannot be delivered for any reason, we will promptly notify you regarding the status of your delivery and provide any necessary updates. Or else you can reach out to us using our support channels.
What should I do if I want to return my product?
No, refunds or exchanges is not possible once products have been successfully delivered and accepted as the order placed by consumer. For damaged, expired, or incorrect items, please contact us within 24 hours of delivery at support@fkconsumers.com or +91-8828337995. While returning make sure products must be sealed and unopened.
Is Cash on Delivery (COD) available?
Yes, Cash On Delivery (COD) is available; however, a nominal fee of ₹49 will be applied to the order total.